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Customer Service

FAQ

  • Q Can you customize prefab houses and tent housing to meet our project needs?

    A Yes. We offer full customization services for all our products, including container houses, hotel-style tent houses, stretch tents and apple cabins. We can adjust sizes, layouts, interior configurations, and support OEM/ODM solutions to match specific scenarios, from construction site dormitories to glamping resorts.
  • Q What is the minimum order quantity (MOQ) for wholesale orders?

    A We provide flexible MOQs for different project scales. For standard prefab units and tent series, we support small-to-medium wholesale orders with low MOQs. For custom or bulk OEM projects, we can negotiate terms based on your requirements, leveraging our daily production capacity of 300 units to meet large-scale demands.
  • Q How are products packaged for shipping, and what is the typical lead time?

    A All products are protected with unit-level inner packaging and packed in sea-worthy outer cartons with clear labeling. Standard prefab and tent orders take 7–15 days to produce, while custom projects require 15–30 days (depending on complexity). We also arrange reliable global shipping to your port or site.
  • Q What after-sales support and warranty do you provide?

    A We offer comprehensive after-sales services, including detailed installation guides, online technical assistance, and long-term warranty for structural and material issues. We also provide spare parts supply to ensure your prefab buildings and tents remain in good condition long after delivery.

ABOUT US

Welons Prefab is a premier one-stop solution provider and manufacturer of modular buildings and prefab container houses, dedicated to delivering high-quality, flexible construction solutions for clients worldwide.
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Address: No.501, Block 5, Frist Lane No.16, Lianyun Road, Shiqi Town, Panyu District, Guangzhou City

Phone: +85269991969

WhatsApp: +85269991969

E-mail:  Info@welonsgroup.com

              prefab@welonsgroup.com